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Return & Refund Policy
Refund and Cancellation Guidelines
This policy explains the terms under which cancellations and refunds are processed for digital astrology reports and AI chat subscriptions.
- Digital PDF Reports: Because our 12-page Marriage Reports and Kundli charts are customized real-time digital products generated instantly upon payment, refunds are processed primarily in cases of technical failure (e.g., PDF generation error or duplicate transactions).
- Payment Failures / Deductions: If money was debited from your UPI or card but report generation failed, our automated system or support team will immediately regenerate your PDF or issue a full refund within 5–7 business days.
- How to Request Support: Reach out to support@aanyaai.com with your registered WhatsApp number and transaction ID.